Share
What is the true value of the service we get when buying something at a shop? It can be quite high when the shopping experience adds to the pleasure of the purchase, such as getting you out of the house, friendly sales staff and nice food next door. The value added can be particularly high when it informs our choice before making a purchase, such as trying on a pair of shoes. Some people will always want this kind of interaction. But for many, the option of shopping online is becoming more appealing due to lower prices and convenience. Even reluctant consumers are starting to be lured away from traditional retailers, particularly when they see so many products up to half or more of the price online.
Related documents
Between the Lines Newsletter
The biggest stories and the best analysis from the team at the Australia Institute, delivered to your inbox every fortnight.
You might also like
Soft plastic recycling is back in supermarkets!
For many of us, the end of June will mark the return of soft plastic recycling run by the Soft Plastics Taskforce (SPT), which is made up of the three major supermarkets: Woolworths Group, Coles Group and ALDI. But this may be premature since the joint recycling strategy from the Ministry of the Environment and
Never used, never worn: the billion-dollar Christmas waste
More than a quarter (27%) of Australians will this year get a Christmas present they’ll never use or wear.
A new tax to help Australians kick their fast fashion addiction
France has become the first country in the world to tax ultra-fast fashion brands like Temu and Shein.