Artificial Intelligence (AI) is transforming the way we work and the jobs we do. AI innovations in workplaces can have positive benefits, including through productivity gains. However, AI applications can also have significant risks for workers and for job quality. AI applications, including automated decision making, are not neutral processes. Software can be designed and

The Australia Institute’s Centre for Responsible Technology made a submission to the Federal Government’s consultation on Safe and responsible AI (artificial intelligence) in Australia. To make AI safer and more responsible, the Australia Institute recommends:

The Australia Institute made a submission to the House of Representatives Standing Committee on Social Policy and Legal Affairs’ inquiry into inquiry into online gambling and its impacts on problem gamblers. It consisted of a short response to the most relevant terms of reference (points (f) and (i)), as well as two longer papers, Gambling

The Australia Institute’s Centre for Responsible Technology made a submission to the ACCC’s Digital Platform Services Inquiry – March 2023 Report on social media services Issues Paper. The submission highlights the lack of competition in social media services and the need for regulation of social media influencers.

Quantitative and qualitative analysis was conducted on large samples of Twitter data collected following two points of tension in the Australia-China relationship in 2020 – Australia’s call for an independent investigation into the origins of COVID-19, and a Chinese Government representative’s retweet of an image of an Australian solidier killing an Afghan child. There was

As states around Australia plan for life after lockdown, home quarantine is being hailed as a potentially significant part of our pandemic management infrastructure. In order for home quarantine to work, governments need the ability to monitor individuals and prove that they are complying with the quarantine. The South Australian and Western Australian governments have

The Australia Institute surveyed a nationally representative sample of 1,006 Australians in March and 1,000 in May 2021 about their use of subscription-video-on-demand (SVOD) services, concerns about their impacts on children and attitudes towards requiring SVODs to provide more Australian content.

In recent times, online platforms like Facebook have usurped core aspects of what we expect from a public square. However, Facebook’s surveillance business model and engagement-at-all-costs algorithm is designed to promote commercial rather than civic objectives, creating a more divided and distorted public discourse. This discussion paper aims to initiate a focused discussion around the

This paper examines claims by Google and its consultants that the company generates massive economic benefits for Australia—$39 billion for business and $14 billion for consumers. These claims are massively overstated and, as might be expected, negative aspects of Google’s practices are not acknowledged.

The Australia Institute surveyed a nationally representative sample of 1,003 Australians about the policies and behaviour of social media companies.

The Australia Institute surveyed a nationally representative sample of 1,003 Australians about reports that Google is conducting an “experiment” where it removes Australian news content from some users’ search results.

The Centre for Responsible Technology made a submission to the consultation process on a digital industry code on disinformation, run by industry group DIGI.

Submission to the Select Committee on the Impact of Technological Change on the Future of Work

This briefing note from the Australia Institute’s Centre for Responsible Technology examines the government’s response to the ACCC Digital Platforms Inquiry. The landmark ACCC Digital Platform Inquiry was a great opportunity for the Australian government to lead much needed reform in the online media and advertising industry. However, the Government chose to deliver a light touch

The Australia Institute was commissioned by independent journalist and researcher Ginger Gorman to estimate the economic costs of online harassment and cyberhate. This report is part of a wider research by Ms Gorman on cyberhate. In April 2018, a nationally representative sample of 1,557 Australians were surveyed about online harassment and cyberhate. The poll was

Each year the Centre for Future Work at the Australia Institute conducts a public survey of Australian working hours, as part of our annual “Go Home on Time Day” (GHOTD) initiative. Findings from the survey regarding hours worked, preferences for more or less hours, and the incidence of unpaid overtime are reported in a companion study.

Loneliness is the disconnect felt between desired interpersonal relationships and those that one perceives they currently have. While the subjective nature of this experience makes measuring loneliness difficult, understanding loneliness is important for the development of a range of social policies. The availability of longitudinal Household Income and Labour Dynamics in Australia (HILDA) Survey data

One of the tools used by the government in pursuit of ‘welfare cheats’ is data-matching. The Data-matching Program cross-checks income and personal details held by one agency against similar data held by other agencies, primarily the Australian Taxation Office. The focus of this program is identifying overpayments amongst existing welfare assistance recipients (the difference between

In recent decades technology has revolutionised the way companies do business and workers do their jobs. From the very top of organisations to the most menial and low-paid roles, the great majority of employees now use information and communication technology to some extent for work. Some spend their entire working lives in front of a screen of some sort.

The internet today stands at a crossroads. Entry into the online marketplace is in theory open to virtually anyone with sufficient technological know-how and a viable business model. As a result, the World Wide Web is now the very model of diversity, with more information, more products and more opinions accessible more easily than through

The online retail boom has begun and it is unlikely to abate soon. According to Southern Cross Equities (2010) domestic online retailers have doubled their market share to 4.0 per cent of 2010 annual sales up from 2.1 per cent in 2005. In addition, overseas purchases driven by a strong dollar and falling shipping prices

This piece is a comparison between a phone surveying and an internet surveying, costing $56,000 and $6000, and lasting one month and six days respectively. The participants were common in sex, state/territory, country of birth, working status, highest level of education, household income and area of residence; and only had marginal differences in age. As

This paper looks at the attitudes of Australians towards telemarketing in the light of the dubious success of the Do Not Call Register. By and large direct marketing is not popular with Australians. The paper suggests an opt-in rather than an opt-out approach may be a better solution to the problem of unwanted calls.

A quarter of children ages 6-14 own phones, 1/3 of them pay for this phone with their own money. Children often buy phones for aesthetic reasons not for safety. Corporations have been trying to sell to children, and this has resulted in financial strain on them.

The experience of the Democrats’ GST/MBE deal suggests that the Nationals’ Telstra agreement is likely to fail to protect the interests of rural and regional Australians and disappoint those in the National Party who believe it could protect them from an electoral backlash.